The secure future for forwarders is in leveraging their existing systems to provide customers with total control of their supply chain and compliance regimes, while developing recurring revenue streams which increase margins and bind customers closer.
The value, size, and growth forecast for the global freight market is simply too enticing, and the cash piles in front of potential investors seeking big returns too big for change NOT to happen and there is no reason why forwarders cannot be digital winners in 2019
Digital ‘disruptors’ face the same problems as traditional freight forwarders, with digital-only solutions ineffective when space tightens and deals are required to secure capacity
The opportunity to be involved in the development of SWG has proved irresistible to Maureen Connors, one of publishing’s leading lights
Many freight forwarding processes may be manual, but it doesn’t mean that they are overlooking digitzation and the need to invest in technology